Service okay. They are friendly. I feel the fee for diagnostics should be credited toward the repair. Audi dealership applies it to the cost of repairs. *From here this edited review is from today's experience (10/16/20), which was a call to the shop to get an estimate for brake pads. Guy who answered the phone couldn't give me an estimate for brake pads without inspecting my vehicle per policy he says. Not sure how the findings of an inspection would change the cost of brake pads. Strike 2.
Thank you for providing us with your feedback, Larry. We are always open to suggestions that will help us serve our customers better. We're happy you found our staff friendly and knowledgeable. Crediting our diagnostics fee is not currently part of our business plan, but we will certainly take this into consideration. Thanks again! We hope to work with you more in the future.
- University Tire & Auto Service