Los Angeles Auto Repair

I took my car in 12:15pm due to a flat from a nail. An easy and 20 min fix. I was told that they were backed up and it would take 1 1/2 hours. No problem. I came back 2 1/2 hours later and my car still was not even looked at. The owner and his son saw to it that I be serviced immediately so I had to wait another 1/2 hour! The plug cost $40. I think they should have discounted me for the inconvenience. What do you think?

Customer Service was great. I only came in for an oil change. A courtesy inspection was completed free of cost. Of course several things were found. Which was the tires needed to be replaced. The transmission oil change. And wind shield wipers needed to be replaced. I purchased the wipers while waiting for the car, which they changed free of cost. I also had them complete the transmission change. Which cost $284. I feel I was overcharged. I researched prices and the most I seen was about $250. I also was told $175 from pepboys. When I was informed of the price from your location it was said that it was being completed on a machine and not the old way. Meaning the pan would not be dropped and the oil changed. Something like that. You should know I researched the prices after. If I knew what I knew now. I would have not got it done there. So for the tires. They said $622 for 4 brand new tires at $110 each. $20 each to put them on. $10 each tire for a warranty. Which was to replace the tire if it needed it and to fix them if something happened. Not including the labor. Then I said okay being that my tires was over 5 years old and I was told it was a safety hazard I decided to get them done. Then I was told they will check the wheel alignment. They did and I need the one in the back fixed. That would have been another $89 dollars. So u declined. Also not a big deal. I think they should have put the tire on for free and fixed the alignment for free. They were supposed to contact me when it was finished. They didn't do it right away. I know this because I was waiting outside and seen that they were done. I waited like 20 mins and went inside to find that they were already done. But didn't call yet. I think they should have called when it was finished.

This place OMG , .I could say a lot about this business, but the only word come to my mind is thief's absolutely "Thief's " that's the only word I can find it for them.

Great customer service, answered all questions and if needed they would go about and beyond. Dent repair service was on point I would highly recommend

Great customer service, answered all questions and if needed they would go about and beyond. Dent repair service was on point I would highly recommend

Fast, quality work and great customer service.

University Tire & Auto always does a great job and has fast service. The employees are knowledgeable and highly communicative, and are willing to go the extra mile to make sure I’m satisfied with my car.

Quality of work is amazing highly recommend but definitely buy your own parts because there are places with decent prices for quality parts.