I can’t complain enough about this place. Do not bring your car here. I took my car in for regular oil change service in the summer. When I left all my service light indicators were still on. I called and they assured me it had been done so I let it go. I spoke with the manager this time to ensure proper service, and he assured me they would take care of it and also check my engine lights to pull the codes. After leaving my car there for almost five hours causing me to miss an appointment, I picked the car up and the engine codes were not checked, I did not get the inspection report until I asked for it (they usually tell you before they do anything) and a day later my engine coolant alert (which should have been topped off during the oil change) has come on saying I need to add it to my car. Had to take it to another service station two days after paying them. Never coming back here or giving them any more money.
Alexsandra, we're sorry to hear you were dissatisfied with our service. However, we're very grateful for your honest feedback as it helps us grow and improve. If you'd like to discuss your recent experience further, feel free to call the shop at (323) 733-1236. Thanks again for taking the time to share your feedback.
- University Tire & Auto Service