Tried to sell a bunch of unnecessary services
Isaac, during your visit with us we performed a brake inspection, and a free visual multi-point inspection, and advised you of observed repairs, maintenance, as well as mileage-based maintenance that may be needed if not previously performed. We tried to emphasis that some of our suggestions were lower priority, however we were looking out in your best interest to prevent something bigger from occurring in the future and just wanted you to keep them in mind without pressuring you. We apologize that you felt differently and invite you to contact our manager at (323) 419-0089 if you'd like to discuss this further with us.
- University Tire & Auto Service