Our Customers: See what our University Tire Center guests are saying about their experience. Whether it's helping with wheel alignment, tires, an oil change or an auto repair, University Tire Center prides itself on serving the community.

1

I only went to this establishment because it was open on Sundays and I will not be returning. First, I was quoted 1800 for 4 brakes and rotors when I only need the back rotors and brakes done. So I know for a fact they lied when they told me I need new rotors in the front. I know 1800 is steep because the dealer quoted me 1500. They charged me 900 for 1 set of brakes and rotors, then they left the undercarriage pan dragging under the car. Its scraping the ground. They even saw it as I drove away and laughed at me. Don't go here. They'll gouge you if you're a woman and they made me wait 4 hours for a brake job. 4 hours. There was no other car in the bay- just mine- so I have no idea what took them so long. Then the "mechanic" left in my car to do a test drive and he was gone for 30 minutes. I think he took his lunch break while in my car. When I asked when he'd be returning, the man at the front desk said "Oh yeah we drive it for a while." No, they don't. When I got in my car to drive off he had changed the station on the radio, he moved the seat, and he moved the steering wheel! Avoid this shop. It's one big racket and just because AAA sends customers there, means nothing. AVOID! They're crooks.

Jocelyn, customer feedback is important to us, and we are saddened to see your one-star review, as that is not our standard of service nor intention to have a customer leaving our shop unsatisfied with their visit. We want to extend a sincere apology for your less-than-five-star experience at our shop as we strive to provide services that are honest and reliable. If you feel comfortable doing so, please reach out to the shop so that we may come to a more positive solution. Thank you!

- University Tire & Auto Service
5

University tires was fast and efficient John was very friendly and he told me exactly how much my tires would cost I highly recommend them for your auto needs

5

Thank you for the 5-star rating, Leatha! We appreciate you choosing our shop and look forward to assisting you with any future automotive needs you may have! Have a great weekend!

- University Tire & Auto Service
1

The guys forgot close my engine air filter box, and didn’t tell me nothing. Think Twice before you go there. I’m so happy I didn’t get any brake replacement with this shop

Vadim, we appreciate you taking the time to provide us with some feedback so that we may address it. Feedback is important to us and it is never our intention for a customer to leave our shop feeling unsatisfied with the outcome of their experience, nor is our regular standard of service. We would like to discuss the situation with you in more detail so we can work towards a positive solution. Please give us a call at (323) 733-1236, thank you.

- University Tire & Auto Service
5

I wanna give a big thank you to Martin and the university and tire team for leaving my car like new 🙏 the work performed on my vehicle was by far the best work I’ve seen. I would honestly recommend this place to anybody in need of an auto collision repair. They go above and beyond. From a scale 1-10 I’m satisfied. Solid 10 thanks guys for the work 💯

3

Solid work while you wait.

Customer feedback is important to us and we wanted to extend a sincere apology for your less-than-excellent experience at our shop. We strive to do better than just providing an "average" service experience as that is not our standard of service nor intention. If you'd like to and feel comfortable doing so, please give us a call and we'd be happy to chat with you if there's anything we can do to improve or make things right. Thank you!

- University Tire & Auto Service
5

Yicheng, we greatly appreciate your five-star rating! We always strive to provide the best services to all who come to our shop and are happy to see that it was experienced with you! We hope to work with you again and have a happy Thanksgiving!

- University Tire & Auto Service
5

This place blew me away. Even the first call I made to them was extraordinary. Nelly was exceptional at getting everything arranged and smart as a tack. I went there with a car to have it checked out since I was considering buying it. The entire lot is clean and tidy and very busy. The car was checked out via an incredible diagnostic tool that they use and makes it fool proof with what is right and wrong with the vehicle. (pictures, explanations and even a video). These guys know what they are doing. I went with a friend who lives in another town, but wants to from now on bring his car here! Nelly, Ash, etc... EVERYONE we talked to knew what was what. Really a joy consulting with REAL experts. THANKS ALL!!!

Hi Georgia! We are so happy to hear that your time with us was extraordinary! Our team works hard to make sure that all of our customers are well-informed of the services we are providing for their vehicles. We are glad to hear that we were able to provide stellar service that was knowledgeable and informative while using high-quality tools to perform those tasks! We look forward to working with not only you but also your friend in the future! Thank you for the awesome review and have a Happy Thanksgiving!

- University Tire & Auto Service
5

Great service. Easy and convenient to do Uber inspection.

Thank you for the 5 star review, Oscar! We were happy to help you with your Uber inspection and are happy to hear that your time with us was well spent! Hope you have a great weekend!

- University Tire & Auto Service
5

University Tires is very professional and everything that they do. I recently had bodywork done on my vehicle and it was done very professionally. They used all dealership parts and new parts. I am very satisfied on how much great work and effort they put into my vehicle and getting it back to looking perfectly. I recommend anybody that needs bodywork on the vehicle to use University Tires. You will be beyond satisfied.

David, we appreciate the time you took to leave us 5 stars and for sharing your experience! Our team is always happy to help and is glad you chose us to take care of your vehicle's bodywork - as we always use the best parts! We are proud to hear how pleased you were with the services that we provided and that you left our shop completely satisfied! Thank you for your recommendation and for the awesome review! We hope to see you again in the future!

- University Tire & Auto Service
University Tire & Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call University Tire & Auto Service (323) 733-1236 if you have any issues in accessing any area of our website.