Our Customers: See what our University Tire Center guests are saying about their experience. Whether it's helping with wheel alignment, tires, an oil change or an auto repair, University Tire Center prides itself on serving the community.

5

Thank you for allowing our technicians to address your vehicle's most pressing concern and keep you driving safely. We appreciate your 5-Star rating and hope to serve you again. Take care, Aulia!

- University Tire & Auto Service
5

Installation of a catalytic converter shield on my daughter's car was seamless and I negotiated the deal from NY! My daughter's job was to drop the car off for a free estimate, pick the car up after class and tell me what she thought of the people. Al called me with the price, we discussed it, and made the deal. My daughter dropped the car off, and they called me when it was ready. I paid the invoice electronically, and we are all set! Thank you!

Hey Anael! Thank you for the 5-star rating and for sharing your experience with us! We are happy to hear that our technicians were able to address your daughter's vehicle needs and get her safely back on the road! It is important to us that we always deliver an informative, pain-free automotive service and we are proud to have provided it for you even with you on the other side of the country! Our team here at University Tire & Auto Service appreciates your business! Have a great day!

- University Tire & Auto Service
5

Nice service

Thank you, Jianwei, for the excellent review! We are glad to see that you were satisfied with your services with us! We are always happy to provide five-star auto repair services and we look forward to working with you again in the future!

- University Tire & Auto Service
5

Thank you for the 5-star rating, Jay! Our team here at University Tire & Auto Service appreciates your business and hopes to see you again in the future! Have a great day!

- University Tire & Auto Service
5

Thank you, Jose, for putting your trust in our team! We are always happy to help with any auto repair needs you may have and are glad to see you had a pleasant experience with us! We hope to work with you again in the future and thank you for the 5-star review!

- University Tire & Auto Service
5

Awesome, I had to get tire replacement and realignment and they did it in less than a day. Clear about pricing and great customer service

Hi Ethan! Thank you for taking the time to leave us a 5-star review, we appreciate it! We are glad to see that we were able to replace and align your tires quickly! We take pride in our customer service and satisfaction and are glad to see that you had a positive experience with us! We hope to work with you again in the future with other automotive needs you may have!

- University Tire & Auto Service
1

This the second time I have been very dissatisfied with service here, and I will never be coming back and will actively dissuade anyone I know from coming here. The first time was to diagnose a tire which was losing 5 PSI a day for over a week. They claimed it was fine after dunking the wheel in water; the wheel was actually bent and the tire was not seated properly which I found out because another shop took the time to actually take the tire off and do a full inspection. The second time was yesterday when I came in to have a nail removed. I was reluctant to return due to my poor experience last time but they quoted me the least expensive price for a puncture repair (which is a free service at America’s Tire, LA is literally the only place where every shop charges for it). What was supposed to be a routine job turned into leaving my car there overnight because they punched a hole in the sidewall of the same tire they were trying to fix and then didn’t have my size in stock for a spare (claiming that a 19 inch tire was rare). This was a massive inconvenience because I had an appointment I needed my car for the next morning and had errands to run. They overnighted the tire, but then said I’d still have to pay the $44 for the tire repair (which they never actually did because they punched a hole in the sidewall of the tire). When I argued my case that I should not have to pay for a service that wasn’t done and an error that was their fault, they said that it was actually an inconvenience for them and I should be satisfied that they are covering the tire cost. That is literally the point of your service. I am the customer and replacing my tire because of an error YOU made is the bare minimum of your service. They also do not offer a military or student discount. They eventually caved in and let me pick up my car free of charge, but the fact they even tried to claim “inconvenience” for an error they made and used the excuse that “mistakes happen” is ridiculous. Do not come here.

Hi Justin. We are sorry to hear about your experience at our shop. Our goal is never to leave a customer unsatisfied with our service. We want to extend our sincere apology for your time with us as we take pride in providing quality services. We appreciate you bringing this to our attention and for your honest feedback so that we may continue to improve. Please call us at the shop; we'd like to make it right. Thank you.

- University Tire & Auto Service
5

The gentleman that work here are on point with customer service and quickly inspected my car for Uber. They do everything here. I'll return for future needs for my vehicle repair. I have a 2015 Prius, by the way.

Thank you so much for your kind words and positive review, Shabri! Our team at University Tire & Auto Service is committed to providing excellent customer service and we are thrilled to hear that we met your expectations. We are happy to have helped with your car inspection and we look forward to serving all your vehicle repair needs in the future. As always, we appreciate your business and thank you for choosing us!

- University Tire & Auto Service
5

They helped me put my new license plates on and we’re so efficient, fast and accommodating! Not expensive and they did a great job!!

Thank you, Lara! We appreciate the recommendation and kind words about our shop! We strive to have affordable and efficient services to give everyone the best experience! We were happy to help with your license plate and hope to see you again for any other vehicle needs you may come across! Have a great weekend!

- University Tire & Auto Service
1

There was an oil stain left on my passenger leather seat; clearly noticeable due to light colored seats. My vehicle left the shop unrepaired; contacted warranty services multiple times to verify whether they contacted them like they stated, they never did contact them. Proceeded to pick my vehicle up right away :) to the arrival of friendly oil stains on seats…guess they didn’t want me picking it up…

Hello HR, we appreciate the feedback and want to extend our sincere apology for your less-than-excellent experience at our shop. Customer satisfaction is a high value of ours and we are disappointed to hear that it was not experienced in this situation. Please, reach out to us as we would like to speak with you in hopes of coming to a positive resolution. Thank you!

- University Tire & Auto Service
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