I went here to get a nail out of my tire and for it to get patched which they quoted me for $45. After I dropped my car off they said I needed a new tire and wouldn’t patch the nail (would’ve been $260). Then proceeded to tell me i should also think about getting 2 other tires because the other ones are also old. I promptly went to get my car back and took it to another tire shop that patched it for $40. I also drove to and from vegas a few days after and the tires are just fine. Don’t believe everything mechanics say. Just because it looks official or they claim it is a safety issue doesn’t mean it is. I had my car serviced at a Toyota service center a week before and they would’ve surely let me know if I needed new tires.
Hailey, we want to extend a sincere apology for your less-than-positive experience. Customer satisfaction is important to us and it is never our intention for a customer to leave dissatisfied. Our goal has always been to provide our customers with honest, reliable service. We hope you’ll give us a chance in the future to provide you with the quality service we’ve always been known for.
- University Tire & Auto Service