Los Angeles Auto Repair

1359 reviews
Call Us Now:(323) 419-0089

Our Customers: See what our University Tire Center guests are saying about their experience. Whether it's helping with wheel alignment, tires, an oil change or an auto repair, University Tire Center prides itself on serving the community.

5

Deonte was super helpful and professional. He sent all quotes and communications promptly and followed up on all of my questions. Pricing is competitive and service is great. I’ve been going here for almost 10 years.

Thank you for the 5 stars and awesome review! We are happy to hear that we have earned your trust over the years as we strive to provide the best services at competitive prices! We are glad to hear that our team was able to keep you informed throughout the entire process of servicing your vehicle. Thanks again!

- University Tire & Auto Service
5

(Translated by Google) Excellent work, very friendly and do their job very well (Original) Excelente trabajo muy amables y hacen muy bien su trabajo

Thank you for the 5 stars, Erik! We are always happy to help and strive to provide reliable services! Thank you again for the awesome review, we hope to work with you again!

- University Tire & Auto Service
5

Honest and trustworthy work!

Thank you, S D! Our team was happy to work with you and are glad that we were able to provide you with honest, trustworthy services! We hope to see you again in the future!

- University Tire & Auto Service
5

Thank you for the five-star rating, Angela! We appreciate you stopping by our shop and look forward to assisting with any future automotive needs you may have.

- University Tire & Auto Service
3

Their services are expensive, I went there for a vehicle inspection and needed to change two tail light bulbs, each costing $6 & $4 respectively. They were going to charge $87 to change the bulbs which was eventually took me less than 2 minutes to change. If you must patronize them, be ready for the outrageous prices for parts and labor.

Abduljeleel, customer feedback is important to us and we wanted to extend a sincere apology for your less-than-excellent experience at our shop. We strive to do better than just providing an "average" service experience as that is not our standard of service nor intention. If you'd like to and feel comfortable doing so, please give us a call and we'd be happy to chat with you if there's anything we can do to improve or make things right. Thank you!

- University Tire & Auto Service
1

I took my Ford Focus 2015 to this auto repair shop several weeks ago because my engine light came on and engine stalled. They kept my car for four days but did not find anything wrong with my car inspite of the engine light being on. So, I took my car to two other mechanics. They both said "Fuel Rail System Pressure Too Low" in less than two minutes. One of the mechanics replaced the fuel pump and filter in two hours. My car is running normal instead of stalling like it used to. I told the service advisor at University Tire to check the fuel pump, but they refused, like if I don't know what I am talking about. So I took my car to other mechanic who fixed my fuel pump right away. I wasted $300 in rental car fee and $180 for diagnostic at University Tire. That was a terrible experience at University Tire.

Dear Austin, I sincerely apologize for the inconvenience and frustration you experienced during your recent visit to our shop. We genuinely appreciate your feedback, and we take your concerns seriously. Upon reviewing your case, our technician notes indicate that we conducted an extensive test drive, covering a total of 12 miles, in an effort to reproduce the concern you reported. Unfortunately, during this time, we were unable to duplicate the issue. While the vehicle’s memory did show two codes related to low fuel pressure, our live data readings indicated that everything was functioning correctly at that specific moment. The check engine light was also off during our inspection. I understand the impact this has had on both your time and finances. It's crucial to note that, in order to have your extended warranty contract accept a repair claim, we must be able to demonstrate a failed component. We regret any miscommunication that may have occurred and acknowledge that your car troubles persisted. To address this matter further and find a suitable resolution, we would appreciate the opportunity to discuss it with you directly. Please reach out to us by phone, text, or email at your earliest convenience. Best regards, John, Owner, University Tire & Auto Service

- University Tire & Auto Service
5

(Translated by Google) Very satisfied with the service (Original) Muy satisfecho con el servicio

Thank you for the review, Noe! We work hard to give all our customers a great experience and quality service. We're happy to hear that you left our shop satisfied with the services we have provided and we look forward to seeing you next time!

- University Tire & Auto Service
1

I only went to this establishment because it was open on Sundays and I will not be returning. First, I was quoted 1800 for 4 brakes and rotors when I only need the back rotors and brakes done. So I know for a fact they lied when they told me I need new rotors in the front. I know 1800 is steep because the dealer quoted me 1500. They charged me 900 for 1 set of brakes and rotors, then they left the undercarriage pan dragging under the car. Its scraping the ground. They even saw it as I drove away and laughed at me. Don't go here. They'll gouge you if you're a woman and they made me wait 4 hours for a brake job. 4 hours. There was no other car in the bay- just mine- so I have no idea what took them so long. Then the "mechanic" left in my car to do a test drive and he was gone for 30 minutes. I think he took his lunch break while in my car. When I asked when he'd be returning, the man at the front desk said "Oh yeah we drive it for a while." No, they don't. When I got in my car to drive off he had changed the station on the radio, he moved the seat, and he moved the steering wheel! Avoid this shop. It's one big racket and just because AAA sends customers there, means nothing. AVOID! They're crooks.

Jocelyn, customer feedback is important to us, and we are saddened to see your one-star review, as that is not our standard of service nor intention to have a customer leaving our shop unsatisfied with their visit. We want to extend a sincere apology for your less-than-five-star experience at our shop as we strive to provide services that are honest and reliable. If you feel comfortable doing so, please reach out to the shop so that we may come to a more positive solution. Thank you!

- University Tire & Auto Service
5

University tires was fast and efficient John was very friendly and he told me exactly how much my tires would cost I highly recommend them for your auto needs

5

Thank you for the 5-star rating, Leatha! We appreciate you choosing our shop and look forward to assisting you with any future automotive needs you may have! Have a great weekend!

- University Tire & Auto Service
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