Went in for an oil change. Asked to top off fluids since coolant light had recently come on, they didn't top off fluids, coolant light came on 2 days later. It's not a big deal, I at least know how to fill it up myself, but frustrating that I didn't get what I paid for, and they obviously didn't do the full inspection required by state law. Will go somewhere else next time
John, customer feedback is important to us and we wanted to extend a sincere apology for your less-than-excellent experience at our shop. We strive to do better than just providing an "average" service experience as that is not our standard of service nor intention. If you'd like to and feel comfortable doing so, please give us a call and we'd be happy to chat with you if there's anything we can do to improve or make things right. Thank you and happy holidays!
- University Tire & Auto Service