Our Customers: See what our University Tire Center guests are saying about their experience. Whether it's helping with wheel alignment, tires, an oil change or an auto repair, University Tire Center prides itself on serving the community.

5

Excellent service! I've been coming to University Tire off/on for at least 10 years; recently, we started going to another mechanic who is closer to home. University Tire is not only convenient in regards to their proximity to my work, but their work has been exceptional! Whenever I go to them, they have been very thorough with explaining the work they need to get done (regarding the concern I brought to their attention), and don't try to up-sell me on additional stuff. Anyhow, 2 weeks ago, my husband took the car to the other mechanic that's closer to home. They replaced the car's original struts and called it a day. Then we noticed something just wasn't right with the car. I stopped at University Tire before going to work last week and spoke to John about a couple of concerns I had about the car. He asked me to leave my car so they could figure out what could be going on. A couple of hours later, John called me and informed me of the repairs that needed to happen. Based on the high mileage (almost 200,000 miles) on the 11-yr old car, the other mechanic SHOULD HAVE replaced the strut mounts when they replaced the struts...but didn't. Thanks, former mechanic. You have been officially been fired. HUGE THANKS TO JOHN, STEVE, and their team at University Tire! John has been always been very helpful with explaining the repairs needed and ensuring his team completes the repairs at the date/time stated. While I have generally interacted with John, Steve has assisted me as well. Both gentlemen are professional and very informative - they help me with determining which repairs are urgent/safety issue versus a maintenance issue. Thank you University Tire!!!

5

Steve was super delightful to work with regarding my car that needed maintenance. He sent me pictures and costs of everything that needed repaired and was honest about the necessity of each repair. The staff was also very friendly whenever I called. My car is working just great and I plan on using University Tire and Auto from now on! I highly recommend them.

4

Great service here. Have been twice already and each time the estimate and ultimate prices are reasonable. The best part about this place is that they get you out in about 24 hrs or less. I had some major repairs on my shocks and they were done in about 16 hrs. They do try to upsell you but can't fault them for running a business.

5

Best service for your money hands down! They aren't in the business to make a quick buck off those who don't know much about cars! They take the time to explain what's going on and really listen to what you need/want. This place is safe for girls to take their car and not get tricked into spending money due to lack of knowledge! They are conveniently located too which is always a plus! Typically busy so a call ahead is suggested!

1

My fellow Trojans, DON'T GO HERE IF YOU DO NOT WANT TO GET RIPPED OFF! I went today to change the bulb of one of my headlights after making an appointment. But there, I was told that changing the bulb of one of my headlights might take 45 minutes. They said the part is $16 (the bulb) and additional $75 for labor....also since the estimated time was 45 minutes - COME BACK tomorrow -they also said they normally charge $25 just for labor, but since my car is a mercedes and complicated - they charge $75 - but if takes less time than expected, I might get a discount ! Mad about the situation, I drove 2 minutes on Vermont to the- Vermont Auto Center ..where first i was welcomed in although close to their closing time (and obviously with no appointment) - and then GUESS HOW MUCH IT COSTS? $30 total including the price for the bulb and labor !!!!AND IT TOOK 4 SECONDS!!!!!!!! so either the people at University Tire and Auto service DO NOT KNOW WHAT THEY ARE DOING or they are a SCAM ....i am not sure which one is worse but i was about to get ripped off paying $91 for no reason !

Sorry you had a bad experience. We strive to provide quality service at reasonable prices for our customers. If you have a concern, please reach out to us at our shop number (323) 733-1236.

- University Tire & Auto Service
5

Great customer service. Changed my tires quickly and got me back on the road

5

My regular car repair shop. Honest advice always on my behalf. It takes time to build trust with a car repair shop- this is one I trust.

5

Walked in unanounced with no appointment, explaining that I had to drive to Vegas that day. They repaired my tire in an hour and was on my way. Polite, kind and professional, if I can do more business with these folks, I will!! Oh, and since they are close to USC, FIGHT ON UTSA!!

5

Driving our son from Maine to Los Angeles for a graduate program at USC, and leaving our car for him, I knew that I had to secure a nearby facility for potential auto service, one that I felt comfortable with. After an internet search, I settled on University; and after meeting and talking with John, I was very happy I did so. Although the car didn't have any issues, a problem was found that I was actually aware of--I was pleased that the mechanic spotted it. I'm comfortable knowing that if my son does need any work done on our vehicle, University will be the place to go. A pleasure chatting with you, John!

4

Great place for oil changes. Quick and reasonably priced. Never spent over an hour waiting without an appt. Just recently had my radiator and heater core fixed. 400 miles and three weeks later my car is running efficiently. Steve, the technician, was a great help and recommended what was needed. John, the owner, is customer friendly. A few days after, a lady named Mercedez followed up with a phone call to ensure everything was in good order.

University Tire & Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call University Tire & Auto Service (323) 733-1236 if you have any issues in accessing any area of our website.