My fellow Trojans, DON'T GO HERE IF YOU DO NOT WANT TO GET RIPPED OFF! I went today to change the bulb of one of my headlights after making an appointment. But there, I was told that changing the bulb of one of my headlights might take 45 minutes. They said the part is $16 (the bulb) and additional $75 for labor....also since the estimated time was 45 minutes - COME BACK tomorrow -they also said they normally charge $25 just for labor, but since my car is a mercedes and complicated - they charge $75 - but if takes less time than expected, I might get a discount ! Mad about the situation, I drove 2 minutes on Vermont to the- Vermont Auto Center ..where first i was welcomed in although close to their closing time (and obviously with no appointment) - and then GUESS HOW MUCH IT COSTS? $30 total including the price for the bulb and labor !!!!AND IT TOOK 4 SECONDS!!!!!!!! so either the people at University Tire and Auto service DO NOT KNOW WHAT THEY ARE DOING or they are a SCAM ....i am not sure which one is worse but i was about to get ripped off paying $91 for no reason !
Sorry you had a bad experience. We strive to provide quality service at reasonable prices for our customers. If you have a concern, please reach out to us at our shop number (323) 733-1236.
- University Tire & Auto Service