Excellent service! I've been coming to University Tire off/on for at least 10 years; recently, we started going to another mechanic who is closer to home. University Tire is not only convenient in regards to their proximity to my work, but their work has been exceptional! Whenever I go to them, they have been very thorough with explaining the work they need to get done (regarding the concern I brought to their attention), and don't try to up-sell me on additional stuff. Anyhow, 2 weeks ago, my husband took the car to the other mechanic that's closer to home. They replaced the car's original struts and called it a day. Then we noticed something just wasn't right with the car. I stopped at University Tire before going to work last week and spoke to John about a couple of concerns I had about the car. He asked me to leave my car so they could figure out what could be going on. A couple of hours later, John called me and informed me of the repairs that needed to happen. Based on the high mileage (almost 200,000 miles) on the 11-yr old car, the other mechanic SHOULD HAVE replaced the strut mounts when they replaced the struts...but didn't. Thanks, former mechanic. You have been officially been fired. HUGE THANKS TO JOHN, STEVE, and their team at University Tire! John has been always been very helpful with explaining the repairs needed and ensuring his team completes the repairs at the date/time stated. While I have generally interacted with John, Steve has assisted me as well. Both gentlemen are professional and very informative - they help me with determining which repairs are urgent/safety issue versus a maintenance issue. Thank you University Tire!!!