Our Customers: See what our University Tire Center guests are saying about their experience. Whether it's helping with wheel alignment, tires, an oil change or an auto repair, University Tire Center prides itself on serving the community.

5

Best service for your money hands down! They aren't in the business to make a quick buck off those who don't know much about cars! They take the time to explain what's going on and really listen to what you need/want. This place is safe for girls to take their car and not get tricked into spending money due to lack of knowledge! They are conveniently located too which is always a plus! Typically busy so a call ahead is suggested!

1

My fellow Trojans, DON'T GO HERE IF YOU DO NOT WANT TO GET RIPPED OFF! I went today to change the bulb of one of my headlights after making an appointment. But there, I was told that changing the bulb of one of my headlights might take 45 minutes. They said the part is $16 (the bulb) and additional $75 for labor....also since the estimated time was 45 minutes - COME BACK tomorrow -they also said they normally charge $25 just for labor, but since my car is a mercedes and complicated - they charge $75 - but if takes less time than expected, I might get a discount ! Mad about the situation, I drove 2 minutes on Vermont to the- Vermont Auto Center ..where first i was welcomed in although close to their closing time (and obviously with no appointment) - and then GUESS HOW MUCH IT COSTS? $30 total including the price for the bulb and labor !!!!AND IT TOOK 4 SECONDS!!!!!!!! so either the people at University Tire and Auto service DO NOT KNOW WHAT THEY ARE DOING or they are a SCAM ....i am not sure which one is worse but i was about to get ripped off paying $91 for no reason !

Sorry you had a bad experience. We strive to provide quality service at reasonable prices for our customers. If you have a concern, please reach out to us at our shop number (323) 733-1236.

- University Tire & Auto Service
5

Great customer service. Changed my tires quickly and got me back on the road

5

My regular car repair shop. Honest advice always on my behalf. It takes time to build trust with a car repair shop- this is one I trust.

5

Walked in unanounced with no appointment, explaining that I had to drive to Vegas that day. They repaired my tire in an hour and was on my way. Polite, kind and professional, if I can do more business with these folks, I will!! Oh, and since they are close to USC, FIGHT ON UTSA!!

5

Driving our son from Maine to Los Angeles for a graduate program at USC, and leaving our car for him, I knew that I had to secure a nearby facility for potential auto service, one that I felt comfortable with. After an internet search, I settled on University; and after meeting and talking with John, I was very happy I did so. Although the car didn't have any issues, a problem was found that I was actually aware of--I was pleased that the mechanic spotted it. I'm comfortable knowing that if my son does need any work done on our vehicle, University will be the place to go. A pleasure chatting with you, John!

4

Great place for oil changes. Quick and reasonably priced. Never spent over an hour waiting without an appt. Just recently had my radiator and heater core fixed. 400 miles and three weeks later my car is running efficiently. Steve, the technician, was a great help and recommended what was needed. John, the owner, is customer friendly. A few days after, a lady named Mercedez followed up with a phone call to ensure everything was in good order.

4

I go here to take work vehicles and personal vehicles here when I need to have maintenance done. For this review, I'll talk about my personal car. My first experience is taking my car for an alignment. Turned out great. Next one was to get new tires for a newer car. Kept their price quote and had the work done. Third experience was for a simple oil change. Again, considering it was a full synthetic change (which all shops charge more for) with Mobil 1 it wasn't a bad price. I don't know if I'd go here for any sort of "emergency" work but I wouldn't take it anywhere for heavy duty stuff except for my pops (who's been a mechanic for over 30 years and is master certified with GM) but anything for tires, oil, or other things that are relatively simple but you can't do on your own then I would definitely keep taking my car here. The crew is great. To the other reviews that were unsatisfied with having to leave their cars...keep in mind that in order to diagnose a problem that they have to recreate it. Some chains will keep a diagnosis free...if you allow them to do repairs afterwards but you'd have to pay for it afterwards. I have never felt like they're shady. I will keep taking my car as long as I can drop it off and walk to work nearby. Thanks guys!

5

I can't say enough kind things about this business! John is very cordial and has always been a pleasure to work with. He considered my financial situation and been so helpful in working out a price that is affordable. I have gotten my oil changed here and because my first experience was so nice I came back to get my brake pads changed. I recommend this business to anyone wanting to get their brake pad inspections, it is free! Wonderful service! Thank you John for always providing outstanding customer service I will be back again! :)

5

Honestly the best customer service experience I've ever had of all time.... OF ALL TIME!!! Seriously they were helpful, quick and they even called me a few days later with a courtesy call thanking me for coming in I recommend going back

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